Automotive

Building Stronger Customer Connections for Dealerships

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The CFL Advantage: Seamless Customer Communication That Drives Retention

Our original business platform was built on the foundation of daily, consistent customer follow-up. Whether a dealership is large or small, clients quickly discovered that partnering with CFL ensured their data was worked daily guaranteeing no missed opportunities. In today’s highly competitive market, maintaining customer loyalty and retention is critical. CFL supports this by acting as an extension of the dealership team, providing seamless, ongoing communication with their customer base.

What sets us apart is our ability to integrate so well that customers often don’t realize a third-party service is calling. Dealers appreciate that we’re seen as part of their internal team, without the added costs and turnover that come with in-house staff. We handle a variety of communication types to keep every customer engaged and informed.

Elevate Your Communication with the 3CX Phone System!

Empower your business with our all-in-one 3CX Phone System—
designed to enhance efficiency, customer service, and team performance.

Seamless Communication

Our platform streamlines communication to keep customers informed, engaged, and satisfied with timely, personalized updates.

Advanced Reporting

Advance reporting provides dealerships with detailed insights and analytics to optimize performance and drive informed decision making.

Enhanced Transparency

Enhanced transparency keeps dealerships and customers informed with clear, real-time updates on service status and pricing.

What Our Clients Say About Us

Customers For Life and the Gyro Group have worked together for 10 plus years. We use them for our variable and fixed side of the business. We have our internal staff for Inbound calls but we use CFL for all our Outbound marketing calls, text messages, and voicecasts. They have helped us meet and surpass sales objectives and have helped our Customer Satisfaction Ratings increase to top levels. The daily feedback from our customers provided by CFL has our retention numbers thru the roof. Thanks CFL Team.

JP Kovac

We had issues keeping staff in our call center and we hired CFL to assist. We have enjoyed a great relationship with regular meetings and communication. The results have been great year over year. Thank you CFL....Great job

Mark Henderson

Our new relationship with Customers For Life turned out great. CFL was mostly automotive related but Mark and myself customized scripts to follow up customer quotes provided by our sales team. We found our sales staff were not reliable in doing the task. We quickly noticed CFL booking jobs for us. We actually had to watch our booking schedules from the influx of business. We also got great feedback why we lost jobs so we could better prepare to obtain the business.

Matt Mulligan

Having worked with CFL as a fixed operations manager over five years and across multiple dealerships and dealer groups, they have gained an honest and wholehearted recommendation. They provide a one-stop solution to your service BDC needs. The staff are always responsive and eager to assist. The management team always provides a great level of support. CFL is a great option to assist with your BDC needs.

Denis Tabagari

I have had the pleasure of working with the team at Customers for Life for over 10 years, and throughout our partnership, they have consistently demonstrated an exceptional level of professionalism, adaptability, and commitment to excellence. Customers For Life has proven to be highly responsive to the ever-changing demands of our industry. Their ability to quickly adapt to a changing market and implement necessary changes in alignment with our company policies and procedures has been invaluable. This proactive approach ensures that our operations remain both compliant and competitive. One of their strengths is their multilingual team, which has significantly enhanced our ability to understand and meet the diverse needs of our clients. This capability has not only improved client satisfaction but has also allowed us to expand our reach within the community we serve. Customers For Life has played a significant role in the growth and success of our company. It has been a pleasure working with such a dedicated and forward-thinking team. We look forward to continuing and strengthening this relationship as we work together to better serve our clients and community.

Andrew Lawrence

We have been working with Customers for Life for several years and it has been such a great valve in our business. They are very professional and always respond in a timely matter when we have any questions. I feel that Mark and he’s team are very committed in growing our business.

Joe Donato

In an industry that moves at an incredible fast pace and where the human touch is so important, Customers For Life has consistently delivered excellent customer service with professionalism and efficiency for over 4 years. Even when we face difficult cases, CFL is able to adjust to our requests quickly making the interactions with customer seamless. We do not only recommend CFL but we encourage Service Departments to use their services.

Fernando Arango

I have had the pleasure of working with Customers for Life since 2011. My experience with the company has been exceptional, and I have recommended them to friends in the automotive industry. While mistakes can happen no one is perfect the important thing is owning the mistake and taking prompt action to correct it. They have always been there for us, even when we didn’t have an active contract. They are professional, courteous, and dedicated to providing excellent service.

Payman Nasrollahi